Privacy Policy

1. Introduction

NTX Christmas / Texas Sun Roofing & Solar ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard limited information from customers and visitors. We collect only essential information such as your name, email address, phone number, and property address to provide scheduling, quotes, and service updates.

2. Information We Collect

We gather contact information, service details, and communication preferences through:

• Web forms and estimate requests on our website
• Phone calls, text messages, and email communications
• Customer interactions during service appointments
• Property photos you voluntarily provide for accurate estimates

The information we collect typically includes: full name, property address, phone number, email address, preferred lighting colors, service preferences, and any additional notes you provide.

3. How We Use Your Information

We use your information for the following purposes:

• Scheduling & Quotes: To provide accurate estimates and schedule installation appointments
• Service Updates: To send appointment reminders, installation updates, and service completion notifications
• Billing & Payments: To process payments and send invoices for services rendered
• Marketing (Opt-In Only): To send promotional offers and seasonal updates only if you have explicitly opted in to receive such communications

4. SMS Consent

We will send you text messages about your estimate, scheduling confirmations, installation updates, and occasional promotions. You can opt out at any time by replying STOP to any message.

5. Data Protection & Sharing

We do not sell or rent your data. Your personal information is never sold, rented, or shared with third parties for their marketing purposes.

We only share your information with essential service partners necessary to perform our services, such as:

• SMS providers (e.g., Twilio) for sending appointment reminders and updates
• Payment processors (e.g., Stripe) for secure payment transactions
• Cloud storage providers for securely storing customer records and photos

These partners are contractually obligated to protect your data and use it only for the purposes we specify.

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. These cookies help us understand how visitors interact with our site so we can improve our services. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Request Data Deletion: Ask us to delete your personal information from our systems
• Opt Out of Marketing: Unsubscribe from promotional emails and SMS messages at any time
• Access Your Data: Request a copy of the personal information we have about you
• Correct Information: Update or correct any inaccurate information we have on file

To exercise any of these rights, please contact us using the information provided below.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: